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Shipping Policy

EU Shipments

 

The EU​ shipping is 10 Euro. 

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International Shipments

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International Shipping cost is 30 Euro​

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Tracking Your Order

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Upon the completion of your order, you will receive an email confirmation outlining the details of your order. This message will include a link that will direct you to updated tracking information.

Return & Exchange Policy

ATELIER JUEL gladly accept unworn, unwashed, or defective merchandise purchased on atelierjuel.com for return or exchange. Online returns must be requested within 14 days of a received date. Items received after 14 days or with the security tag missing cannot be returned.  Items sold as "FINAL SALE" cannot be returned.

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Clients are responsible for return shipping charges. We recommend using a trackable and insured service.

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We’ll send you a Return Notification email to notify you once the return has been completed. Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.

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